Description
- Provide 1st and/or 2nd level support to all users.
- Assist in setup, configuration, maintenance, troubleshooting and resolving technical hardware, network and system (Include but not limited to Printers, Local Servers, Firewall Router, Computer, PDA, Smartphone & in-house operation program)
- Assist in system accounts administration, ensuring proper recording of IT hardware assets distribution and purchase.
- Assist IT Manager in system analysis, database design and process design so as to develop solutions for fulfilling business requirements.
- Ensure proper security system setup and maintenance to protect data accuracy.
- Conduct individual or group training sessions regarding in-house application and related tools for internal employees
- Additional duties as assigned
Requirements
- Diploma in Computer Science or related field with 2 years application and desktops support.
- Good communication & analytical skills; team player who is able to work independently; able to generate clear documentation.
- Committed and responsible team player with a pleasant personality.
- Product knowledge of Windows server, Google Apps, Kaspersky Antivirus, Symantec Backup, SQL database & reporting and web-based systems programming experience (Javascript, HTML, ASP.Net, XML) will be an added advantage.
- IT certifications such as CCNA, CISSP, CISA, MCSA, MCSE, MCITP SA or MCITP EA will be an added advantage
Benefits
- 5 days work week - 8.30am to 5.45pm
- Located at McPherson Area, 10 min walk from Tai Seng MRT
- Career growth and development opportunities in Environmental Services
- We offer competitive salary and benefits including 16 days Annual Leave, Annual Wage Supplement AWS, Annual Salary Increment (performance based), In/ Out Medical &, Dental benefits, Insurance coverage
