Sales Coordinator

Responsibilities

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Respond promptly to customer inquiries
• Handle and resolve customer complaints together with Sales team.
• Record details of inquiries, comments, complains & action taken.
• Price update to internal system (Monthly, quarterly or new model).
• Manage administration (e-copy).
• Monitor sales performance (weekly) and ensure department KPI are closely monitor.
• Generate sales report (Weekly & monthly basis)
• Monitor the sales team’s progress, identify shortcomings and propose improvements.
• Ensure adherence to operating procedures.
• Communicate and coordinate with internal departments on sales planning.
• Other ad-hoc duties assign.

Requirements

• Diploma or General Degree or equivalent.
• Knowledge of customer service principles and practises.
• Proficiency in MS Office applications.
• Understand of IATF 16949 requirement will be added advantage.

Shift Type / Work Hours

• Normal Shift (5 days work week)
• 7.50am to 4.55pm

Benefits

1. Company transport provided at designated pick-up points island-wide.
2. Medical insurance and dental coverage.
3. In-house canteen at subsidized prices.

Interested applicants are invited to click "Apply Now" with detailed resume, stating current and expected salary.

Please visit our corporate website for more information on Seiko Epson Corporation