We’re looking for an enthusiastic and passionate Counter Service Officer to help us provide the best in market customer service experience. As a Counter Service Officer, you are expected to be independent, neat and proactive in managing a Retail Counter on your own.
Outlet Management
Carry out daily shop operation and duties
Open and close shop in a retail mall setting punctually
Manage merchandise and inventory to ensure no missing items
Manage cleanliness and organization of outlet
Follow Counter SOP to conduct daily work
Ensure all payments received are accurate and tally with the Daily Sales Report
Customer Handling
Handle and manage customers expectations to ensure customer feel ease and convenient in dealing with Presto Drycleaners
Inspect customer's garments and communicate any defects promptly
Polite and professional in customer service
Preferred Qualifications:
Good command of English in both verbal and written communication
Confident with a pleasant disposition and well-groomed
A friendly personality and great working attitude
Able to work independently
Responsible, punctual and polite
