Team Lead, Senior Relationship Manager

As a Wealth Management Team Lead, your primary role is to oversee and manage a team of wealth management professionals who provide financial advisory and investment services to clients. You are responsible for managing the team's performance, ensuring exceptional client service, driving business growth, and adhering to regulatory requirements, while also fostering a positive and collaborative team culture.

Your responsibilities typically include:

1. Team Management: You are responsible for leading, motivating, and managing a team of wealth management professionals. This includes assigning work, setting performance goals, conducting regular performance reviews, and providing feedback and guidance to team members.
2. Client Relationship Management: You play a crucial role in maintaining and developing client relationships. This involves meeting with clients to understand their financial goals and objectives, providing personalized financial advice, and ensuring that their investment portfolios align with their goals.
3. Business Development: As a team lead, you are expected to contribute to the growth of the business by acquiring new clients and expanding existing client relationships. This may involve networking, attending industry events, and collaborating with the marketing team to develop and implement business development strategies.
4. Investment Strategy and Research: You are responsible for staying up to date with market trends, economic conditions, and investment opportunities. You oversee the team's research efforts to identify suitable investment options for clients and develop investment strategies that align with their risk tolerance and financial objectives.
5. Compliance and Risk Management: Wealth management involves adherence to various regulations and compliance standards. As a team lead, you ensure that your team follows all applicable laws and regulations, internal policies, and ethical standards. You also oversee risk management practices to mitigate potential risks associated with client investments.
6. Performance Tracking and Reporting: You are responsible for monitoring the team's performance and tracking key performance indicators (KPIs). This includes analyzing team performance metrics, preparing reports for senior management, and identifying areas for improvement or additional training.
7. Training and Development: You provide ongoing training and development opportunities for your team members to enhance their skills and knowledge. This may involve organizing training sessions, sharing industry insights, and encouraging professional certifications or designations.
8. Collaboration and Communication: You foster a collaborative and communicative environment within your team and across other departments. This includes facilitating regular team meetings, promoting knowledge sharing, and coordinating with other teams, such as compliance, operations, and marketing, to ensure seamless client service.
9. Technology and Process Improvement: You identify opportunities to leverage technology and streamline processes to enhance efficiency and client experience. This may involve implementing new software or tools, automating manual tasks, and driving process improvements within the team.
10. Professional Development: As a leader, you continue to enhance your own knowledge and skills in wealth management. This involves staying informed about industry trends, attending conferences or seminars, and participating in professional development programs.

Requirement:

• A bachelor's degree in finance, economics, business administration, or a related field is typically required. Relevant certifications such as Certified Financial Planner (CFP), Chartered Financial Analyst (CFA), or Chartered Wealth Manager (CWM) are highly desirable.
• Minimum of 10-15 years of experience in the industry, including experience in managing client relationships and leading a team of offshore RMs.
• In-depth knowledge of investment products, financial markets, tax regulations, and wealth management strategies is necessary. A strong understanding of financial planning, asset allocation, risk management, and retirement planning is crucial.
• Possess strong leadership and management skills. This includes the ability to inspire and motivate team members, delegate tasks effectively, provide feedback and coaching, and resolve conflicts.
• Exceptional client service skills which includes a client-centric approach, with the ability to understand clients' financial goals, provide tailored advice, and build long-term relationships based on trust and credibility.
• Possess thorough understanding of compliance requirements, such as Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, is essential. Adherence to ethical standards and maintaining client confidentiality is paramount.
• Strong analytical skills to assess client financial situations, evaluate investment options, and develop investment strategies.
• Excellent communication skills, both verbal and written, are necessary to effectively communicate complex financial concepts to clients and team members. Must be able to build rapport, negotiate, and influence stakeholders effectively.
• Demonstrated business development and sales acumen are beneficial in expanding the client base and driving revenue growth. This includes networking, lead generation, and the ability to articulate the value proposition of the firm's services.
• Proficiency in using wealth management software, financial modeling tools, and CRM systems is advantageous. A willingness to embrace new technologies and stay updated with industry trends is important.