Why choose iZeno?
iZeno was founded in 2003 to provide enterprises with custom-built technology solutions they need to keep their business running seamlessly. Logicalis Asia, part of the Logicalis Group, a leading international IT solutions and managed services provider, has acquired a majority stake in iZeno, a company specialising in digital transformation, application modernisation, DevOps, customer experience and hybrid cloud solutions.
With a team of 120+ in-house innovators, we have delivered over 500 Enterprise Solutions, implemented, and optimized to enable smarter insights. Our team draws on industry experiences in accomplishing a portfolio of mission-critical applications, integrating Cloud, CRM, Data Analytics, and other leading technologies with our clients' existing IT frameworks.
With leading presence in the region, headquartered in Singapore and operation in Malaysia, Indonesia, Thailand and Philippines, no project is too complex for us, and our team is always ready for a new challenge.
About The Role :
- Provide information technology services and office administrative support to every level of employee at iZeno Singapore by performing the following duties.
- Support to provide technical support, advice, and assistance to local and remote end-users.
- Maintain proper logging and maintenance of help desk requests via ticketing system.
- Setup/configuration of new hardware, repairs, and third-party coordination of repairs and warranty support.
- Support for maintaining technology infrastructure. This includes but is not limited to:
- Infrastructure/Cloud Administration: Virtual Server Infrastructure, Patching, User Administration, Active Directory, DNS, DHCP, VPN, Anti-Virus and Endpoint Protection.
- Networking, Firewalls and Switches: Firewall Rules, VPN, VLAN.
- WiFi (Cisco Meraki) infrastructure.
- VoIP Phone System.
- Administration in most aspects of AWS, GCP and GWS: Mail, Drive, Meet and etc.
- Project coordinator for digital transformation initiatives and projects.
- Maintain and ensure compliance with all IT-MIS/ISO related policies and procedures.
- Maintain IT related Fixed Assets to support onboarding/ offboarding for local office.
- Maintain IT software/hardware (e.g. printer) /office admin (e.g. door access) contract and vendor list for local office.
- Mobile device security administration (via Cisco Meraki Systems Manager)
- Support office admin duties for safe office management
- Any other duties and responsibilities involved within the role as assigned from time to time.
What we are looking for :
- Diploma/Degree in Computer Science/Engineering/Information Technology or equivalent preferred.
- Must be reliable and able to work independently.
- Proactive and resourceful when issues arise to solve problems.
What we have to offer:
- An exciting job with latest technology
- Continuous training & development of soft and hard skills
- A competitive salary, inline with your profile
- A package of benefits including healthcare insurance
- Work from home 9 days a month
- An awesome team of colleagues & regular team building activities
- The ability to work with the world’s leading companies in technology and innovation
- An environment where we embrace openness, transparency and grab every opportunity to have fun, while always doing what is right for our customers and partners.
