Senior Field Application Specialist, Cell & Gene Therapy - APJ
Geography: Singapore
Position Summary
The Cell and Gene Therapy field is undergoing rapid growth and expansion as and making the transition to the clinic. To sustain this trajectory, scientists in the field are experiencing a growing need for technical support with the novel technologies being developed to support the transition from bench to bedside. Thermo Fisher Scientific engages with partners from translational centers, biotech and pharma companies, hospitals and academic institutions who play a key role in the R&D, process development and commercialization. Growing relationships and providing technical support to our clients is important to our mission of enabling our customers to make the world healthier, cleaner and safer. The successful candidate will serve as the technical consultant, providing pre- and post- sales support, leading seminars and demos, facilitating research collaboration projects and running product training sessions as needed.
Responsibilities
Portfolio Support
- Provide independent on-site and remote scientific application training and support.
- Deliver product-and workflow- specific consultations Relating to the Cell Therapy Systems (CTS™) porfolio of closed, modular cell processing systems and GMP grade ancillary reagents.
- Support pre-sales demos and post-sales product training.
- Prepare and present seminars to a wide array of audiences.
- Develop and lead hands-on workshops, demos, and training.
Business Enablement
- Provide market sensing mechanism, identifying new opportunities and trends, and highlighting gaps in current portfolio.
- Work with internal teams to develop and update workflow applications and education content for customer training in the form of videos, seminars, training manuals etc.
- Connect with the global Field Applications and Technical Sales teams and share processes across the organization.
- Train and guide local FAS members to provide post-sales support.
- Support marketing and business development functions in developing new content around data generated in-house or with collaborators.
- Work with the global and local R&D members to lead, facilitate and follow through with the implementation of new projects with clients.
- Lead and train a team of FAS members.
Experience:
- Required: MSc or PhD in Biology, Cell Biology, or related field.
- At least 5 years of commercial field applications experience. Post-graduate research experience in stem cell biology and/or immunology may be considered in lieu of commercial experience.
- Must be knowledgeable with cell-based gene modified immunotherapy processes (ie. CAR-T and NK manufacturing), viral vector production (LV and AAV) and applications of stem cell-based therapies. Prior practical experiences with culturing stem cells would be an advantage.
- Experience working with closed system cell manufacturing platforms.
- Must possess strong understanding of client challenges associated with transition to clinical workflows (ie. scale-up, regulatory requirements, cGMP manufacturing practices)
Qualifications
- Excellent oral and written communication skills are required.
- Able to work with a multi-disciplinary matrixed group that includes commercial representatives, R&D scientists, product management and marketing development representatives.
- Demonstrate judgment, tact and subtlety in handling internal and external members, and confidential and proprietary information.
- Must possess self-motivation, passion, a positive demeanor and perform as a team mate.
- Must excel in a client-facing role and be comfortable with speaking publicly to technical audiences.
Working Conditions:
Works in an office and lab environment. Candidate must be willing to travel up to 50% of time
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.