About us
utu is a travel technology company on a mission to transform the global travel experience for tourists.
By introducing them to a world of rewards with higher GST tax refunds, they can get the most value out of their trips. utu bridges the worlds of refunds and rewards, and unlocks new value in the form of points from retailers, airlines, hotels, restaurants, and many more.
utu allows global shoppers to upsize the refunds from any refund operator across 50 countries taking part in the tax-free shopping scheme, including France, Italy, Thailand, and the UAE. utu is headquartered in Singapore and has offices in France, India, Italy, Thailand, and the UAE. For more information, visit https://www.utu.global.
We are currently seeking a dynamic and experienced Sales & Marketing Executive to join utu’s team in Singapore. This is an exceptional opportunity for a highly motivated individual with a proven track record in marketing and sales eager to be part of utu’s growth and success.
This is an exceptional opportunity for a highly motivated individual with a proven track record in sales; eager to be part of utu’s growth and success. As a Sales Manager, you will play a pivotal role in presenting and promoting utu’s products and services, cultivating strong client relationships and growing the business.
About the Role
Business Development:
• Identify and engage with potential clients to proactively generate sales leads and exceed sales targets.
• Be able to present and effectively communicate the unique value proposition of utu’s
innovative products and services.
• Conduct thorough market research and analysis to identify emerging opportunities and
industry trends.
• Develop and implement robust sales strategies to optimize revenue growth and expand utu’s market share.
• Foster a strong pipeline of prospective clients through strategic networking, relationship
management, and targeted outreach initiatives.
• Collaborate closely with clients to understand their specific needs, skilfully negotiate
contracts, and secure mutually beneficial agreements.
• Conduct comprehensive reviews of contractual terms and conditions, ensuring accuracy and adherence to corporate policies and legal standards.
• Promptly address and resolve any client concerns or issues, maintaining an unwavering
commitment to client satisfaction and retention.
Relationship Management:
• Provide exceptional customer service and support, demonstrating a deep understanding of
client requirements.
• Serve as a trusted advisor to clients, leveraging expert industry knowledge to provide strategic guidance and maximize on partnership gains.
• Collaborate seamlessly with cross-functional internal teams, such as marketing, to ensure
seamless client service delivery and exceed client expectations.
Preferred Experiences & Skills
• +4 years of sales experience within the Singapore market, ideally within luxury,
airline, or travel technology sectors.
• Demonstrable expertise in in luxury retail or travel would be highly advantageous.
• Proven track record of consistently achieving or surpassing sales targets, driving business
growth, and building a strong client base.
• Strong negotiation skills, with a demonstrated ability to close deals successfully and forge
mutually beneficial partnerships.
• Excellent interpersonal and presentation skills, enabling effective communication of utu’s
value proposition to diverse audiences.
• Results-driven mindset with a self-motivated and proactive approach to achieving targets and exceeding expectations.
• Outstanding relationship management skills, with the ability to build and nurture long-term
client connections based on trust and mutual benefit.
• Thrives in a fast-paced, high-pressure environment and possesses exceptional problem-solving and decision-making abilities.
