Responsibilities:
• Day to day operations (including but not limited to packing of parcels)
• Dispatch of international orders
• Liaising with courier partners
• Stock take / arrangement of racks
• Attend to all customers' emails, messages on all social media platforms and all customer service-related matters
• Require critical thinking & problem-solving skills
• Able to commit to work on rotating weekend shifts (Saturday & Sunday)
Requirements:
• Proficient in English
• Experience in e-commerce operations/similar is preferred
• Able to work under fast-paced environment
• Must be a team player
• Singaporean or PR based in Singapore only
You will be rotated between Operations and Customer Service department every quarter / as when needed, with Customer Service as the main focus of attachment. This is an all-rounder role where you will be trained in both day-to-day operations and customer service.
Interested candidates may drop us an email with your resume at [email protected]. We regret only shortlisted candidates will be contacted.
