Job Responsibilities
1. Consolidates signed group arrangements from the Sales Managers and act as liaison between hotel and customer/meeting planner to ensure a successful event. This includes obtaining rooming lists, establishing billing, overseeing group room blocks, welcoming VIPs, overseeing amenity requests, handling on site event logistics, coordinating outside vendors, and enforcing the contract
2. Write resumes for each group giving the hotel's departments an overview and schedule of the conference and its objective, details of the meeting agenda and requirements for all Residential and Room only groups by conducting regular Resume meeting to ensure all external departments are updated on all future groups.
3. Communicate last minute changes in group functions to hotel staff, and ensure accurate and satisfactory follow up.
4. Conduct post conference review with clients including the presentation of banquet checks when applicable.
5. Coordinates with Sales, Revenue, Reservations and Catering sections to ensure that all requirements stipulated in contract are met.
6. Coordinates with clients/organizers including entertainment with the respective Sales Managers to ensure all the requirements in the contract are met.
Education and Work Experience
1. Possesses a relevant Diploma or Degree
2. Minimum 2 – 4 years’ relevant working experience in the hotel industry
3. Relevant meeting services experience in the hospitality industry
4. A mature, self-motivated, dynamic, meticulous and result oriented individual
