Responsibility
- Handle all aspects of reservations, including receiving inquiries, processing bookings, and confirming reservations.
- Ensure accuracy and completeness of reservation information, including guest details, special requests, and payment information.
- Ensure all emails/enquiries/requests are cleared on-day and no back log should be carry forward at any time
- Ensuring accuracy and submission of reports and statistics
- Collaborate with product team to promote special offers, packages, and discounts.
- To assist and ensure all product (hotels / activities) are loaded into system prior to products release
- Maintain an organized and up-to-date reservation system
- Perform other ad-hoc assignment and project as and when necessary.
Requirement
- Ability to work in a fast-paced environment, remaining flexible, proactive, resourceful and efficient.
- Able to work on weekends and public holidays (On rostering)
- Good communication skills and attention to detail are important.
- Candidate with tourism background is preferred
- Possess good working attitude and have a strong sense of responsibility
- Have good organizational skill with an ability to work well under pressure
- Able to work independently and deliver under tight timeline
Benefit
- Learning and Development opportunities for career development
- Medical and insurance coverage
- Special employee discoun
