Service Engineer

Responsible for technical and administrative support activities including installation, testing,

commissioning, repair, retrofit, modifications, preventative maintenance, troubleshooting,

• The workshop and field battery replacement for the complete range of the Company’s power

protection products.

• Ensures adequate records and systems are maintained.

• To provide 24 X 7 customer support through telephone and site attendance.

• Accountable to customer relationship to deliver best in class services delivered to drive service

quality to new height, drives customer satisfaction

• Responsible for timely, professional, accurate and service oriented response to all technical

• Identify and isolates equipment start‐up malfunctions and takes corrective action

• On‐The‐Job Training for customer personnel and possibly dealers in equipment operation and

maintenance responsibilities

•To assist the Senior Field Service Engineer /Service Manager in the day‐to‐day operation of the

Field Service department.

• Always emphasize on ESH at work and undergo required training periodically.

•To comply with all and any reasonable requests and task assignment made by the Service Manager

•5.5 days work week (Mon-Fri 8am - 5pm, Sat 8am - 12pm)