Key Responsibilities
As part of the SID Membership team, you will work closely with all key stakeholders in the following areas:
Membership Administration
- Implement membership acquisition, retention and engagement plans to grow and retain members
- Manage membership processing, enquiries and operations
- Work with IT to implement system enhancements and enhance work flows
- Review membership policies and processes
Committee Management
- Organise and manage end-to-end committee meetings
- Prepare meeting minutes on a timely basis
- Support implementation of programmes and events as determined by stakeholders
Engagement
- Organise membership networking events that will forge collaboration and add value to members
- Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plans
- Manage, monitor and review programmes as well as initiate, execute and track KPIs of initiatives
- Evaluate the effectiveness of existing processes and strategies to continually improve event planning and management outcomes
- Maintain proper and accurate database records and documentation
Requirements
- Min. diploma in any discipline
- Strong stakeholder management skills and confidence in engaging senior management and officers at all levels
- Minimum 2 years of experience in membership related organisation, with some experience in coordinating events and/or programmes
- Well organised and possess good verbal and written communication skills
- Possess initiative and collaborative mindset
- Strong time management skills and ability to manage concurrent tasks efficiently
Only shortlisted candidates will be notified. Salary is just an indicative range and will be dependent on experience and skillset.
