At The Working Capitol, we redefine the co-working experience by offering a unique and inspiring workspace concept exclusively within the charming shophouses of Keong Saik Road and Telok Ayer area. We believe that where you work should not only be functional but also an embodiment of creativity, culture, and community.
Our Mission: To be the best neighbourhood in Singapore.
Join us at The Working Capitol and experience the perfect blend of history and modernity, where your workspace becomes an extension of your identity and aspirations. Whether you're a freelancer, entrepreneur, or established business, we are here to provide you with a workspace that inspires, supports, and propels you toward success. Welcome to a new era of co-working, welcome to The Working Capitol.
As the Community & Engagement Intern (6-months) for Triple P Group and The Working Capitol with a focus on Hospitality, you will play a pivotal Role in optimizing financial operations within the hospitality industry. You will lead efforts to improve efficiency, drive revenue growth, and enhance financial stability for our hospitality clients.
This role demands a deep understanding of the unique financial challenges and opportunities within the hospitality sector.
Main job responsibilities include (We train all intern like a full time employee):
This role will be reporting to Operations Manager, your primary responsibilities will include:
At the reception -
- You will be the first point of contact for all visitors to the Working Capitol (TWC) and other spaces you may be assigned to.
- Provide excellent customer service and be a representative of TWC at the reception.
- Attend to enquiries at the reception and provide solutions for members enquires.
- Have excellent product knowledge on all sales products, to provide the highest level of customer service to all guests and members looking to purchase any products.
Members Experiences -
- Ensure pleasant experience is reflected in every possible interactive touchpoint.
- Conduct walk-through to ensure the facilities standards of the community hub are met.
- Support all members’ journey, from creating accounts and access cards to sending member announcements.
- Assisting in inventory management for the entry hub.
- Receives and sorting of mails and deliveries.
- Assist and provide general day to day administrative support.
Events coordination –
- Assisting our Community Lead in the planning and execution of events, community programme, collabs and activations initiatives.
- Amplify the communication of the events to members and visitors.
- Assist in the on-site event logistics and preparation matters.
Operations –
- Working alongside with facilities and Operations team to provide excellent operating procedure, company standards and service execution to meet member needs and business goals.
- Assisting with keeping track of the outstanding facilities issues in the system for operations and facilities team members.
The ideal candidate for this role:
We are looking for someone with experience in hospitality management in either hospitality or retail industry. He/she will need to:
- You have an entrepreneurial spirit, with out-of-the-box thinking to create solutions.
- Passionate about customer service at the front desk.
- Good communications skill and able to work with a small team.
To apply, please send your resume and cover letter to [email protected] with the subject: Application for Community & Engagement Intern (6-months)
