The Role Responsibilities
Strategy
- Help the Bank meet its commitment of being "Here for Good" by building a sustainable framework that places CFCC best practice standards at the forefront of the Bank's agenda.
- Set and implement the vision, strategy, direction and leadership for Functions CFCC team, consistent with Chief Compliance Officer, Asia and Functions’ vision and strategy for the CFCC function and in support of the Bank’s strategic direction and growth aspirations.
- Drive high standards of regulatory compliance and deliver key priorities and initiatives, aligned to Functions CFCC’s Priorities in the remit of Risk, CFCC, HR, LCS, CABM and GIA.
- Execute relevant aspects of the CFCC frameworks through robust independent risk control and provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group’s Risk, CFCC, HR, LCS, CABM and GIA business.
- Collaborate with CFCC Management Team to achieve common platforms and work plans, implementing a One Bank approach covering all Clients.
- Contribute to Country Business operating model design of relevant CFCC and business processes.
Business
- Oversee the relevant aspects of the CFCC Principal Risk Types through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group's Risk, CFCC, HR, LCS, CABM and GIA businesses.
- Deliver timely responses and escalation of risks and issues where management tolerance is exceeded.
- Drive high standards of regulatory compliance and deliver key priorities and initiatives aligned to the Risk, CFCC, HR, LCS, CABM and GIA performance scorecard.
- Develop a comprehensive understanding of the relevant operating models and strategy to provide substantive oversight support and challenge to enable appropriate and sustainable CFCC outcomes.
- Build and maintain an effective and constructive relationship with all key business and functional stakeholders based on trust, capability, and integrity, providing timely, responsive and quality CFCC-related advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
- Maintain constructive and effective stakeholder relationships with the relevant business and supporting functions, assisting the Country Head, CFCC to interface with and support all key stakeholders.
- Proactively build and challenge the Risk, CFCC, HR, LCS, CABM and GIA business and other functions to exhibit appropriate conduct, comply with regulatory and CFCC requirements and strive to achieve fair outcome for the Bank’s clients.
- Provide CFCC-related advice, analysis (and challenge when appropriate) in relation to Risk, CFCC, HR, LCS, CABM and GIA, including compliance with relevant Group CFCC standards, product governance, product design, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), client and transactional advice.
- Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary until appropriate oversight and ownership is achieved
- Work closely with the business and its operational teams to provide timely advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive CFCC risk mitigation.
- Oversee the resolution of competing requirements between regulations specific to Risk, CFCC, HR, LCS, CABM and GIA businesses
- Establish and maintain risk-based compliance frameworks and a programme for monitoring and assuring compliance that supports the transition to pro-active and pre-emptive compliance and conduct risk mitigation.
Processes
- Oversee governance and oversight over the implementation of CFCC related policies and standards relevant to Risk, CFCC, HR, LCS, CABM and GIA, including preparation of deviations to such policies and standards.
- Oversee to maintain effective policies/processes/DOIs (including training, advice and support) to address CFCC risks across Risk, CFCC, HR, LCS, CABM and GIA, aligning with Group and relevant regulatory requirements.
- The role holder is not responsible for CFCC first line processes unless specifically delegated by and/or agreed with the group process owner.
- The role holder is not responsible to ensure that Functions (in the remit of Risk, HR, LCS, CABM and GIA) and CFCC process owners agree their respective handoffs, which ought to be documented in a service level agreement. However, consistent with the CFCC advisory second line responsibilities under the ERMF, the role holder is responsible to ensure that in the absence of an agreement or if responsibilities are poorly executed, the risks inherent in Risk, CFCC, HR, LCS, CABM and GIA are addressed in line with the ERMF.
People & Talent
- Support Chief Compliance Officer, Asia and Functions in people management in areas of resourcing, talent development, performance management, learning and development and engagement of members of the Functions CFCC Advisory Team.
- Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
- Assess competency and skill of the team on an ongoing basis to ensure alignment of skill set to the risk management demands of the Risk, CFCC, HR, LCS, CABM and GIA business.
- Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Feedback should be provided regularly and on a timely basis.
- Provide feedback at business, function, country and individual level as appropriate, on CFCC matters which should have a bearing on remuneration pools or individual bonuses (for senior staff).
- Ensure the provision of ongoing training and development to ensure that team members are competent, suitably skilled and qualified for their roles
- Review team structure/capacity plan to ensure an effective and efficient risk management framework and manage attrition when needed.
- Employ, engage and retain high quality people, with succession planning for critical roles.
- Drive the migration of skill, knowledge, best practice, and lesson learnt across the network between CFCC Advisory colleagues, especially in relation to legal/regulatory risks and compliance with relevant regulations and internal policies/standards as they pertain to Risk, CFCC, HR, LCS, CABM and GIA.
- Build strong relationships with the wider regional team and encourage team collaboration.
Risk Management
- In accordance with the Group’s ERMF, act as second line Risk Owner for appropriate and relevant Risk, CFCC, HR, LCS, CABM and GIA processes.
- Collaborate with the CFCC Management Team to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks, including global standards for conduct of business.
- Collaborate with relevant senior managers to support programmes for CFCC monitoring, surveillance and/or assurance for Risk, CFCC, HR, LCS, CABM and GIA.
- In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management in the Group and relevant regulators are informed and that actions are taken quickly to remediate and/or ensure activities are ceased. Where relevant breach reporting includes FCC risks, this should also be escalated to Chief Compliance Officer, Asia and Functions.
- Ensure proactive and timely identification, assessment, advice, and dissemination of evolving regulatory changes/practices and associated regulatory, CFCC (AML/Sanctions/ABC/Fraud) related risks, and proactive engagement in regulatory reform, in relation to relevant function processes and activities.
- Oversee and work closely with the Group Shared Investigation Services team in relation to investigations concerning Risk, CFCC, HR, LCS, CABM and GIA.
- Liaise with internal audit and CFCC Assurance functions to ensure that any CFCC weakness identified by the internal audit function relating to Risk, CFCC, HR, LCS, CABM and GIA activities are appropriately followed up.
- Obtain and review appropriate management information and trackers pertaining to Risk, CFCC, HR, LCS, CABM and GIA to ensure all relevant issues and matters are tracked, followed up, regularly assessed, and reported on.
- Ensure that appropriate reports on key CFCC risks and issues pertaining to Risk, CFCC, HR, LCS, CABM and GIA are provided to relevant risk and control forums and management groups
Governance
- Attend relevant leadership meetings and represent CFCC in relevant business forums.
- Provide relevant reports to senior management and governance/risk committees/forums.
- Propose control effectiveness and efficiency improvements and simplifications to Risk, CFCC, HR, LCS, CABM and GIA where appropriate.
- Oversee the end-to-end life cycle of CFCC risk-related audit, assurance, and regulatory reviews in Risk, CFCC, HR, LCS, CABM and GIA is managed appropriately, including tracking, remediation and preparing lessons learned from such reviews.
- Within the Group's Enterprise Risk Management Framework, establish and maintain appropriate risk based CFCC framework for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across Risk, CFCC, HR, LCS, CABM and GIA.
Regulatory Relationships and Regulatory Change
Collaborate with Group Regulatory Liaison and CFCC Governance in country in relation to:
- identification and inclusion of relevant functional matters for discussion in the Government & Regulatory Relationship Plans (“GRRPs”);
- management of regulatory inspections and identification of regulatory reform that directly relates to Risk, CFCC, HR, LCS, CABM and GIA;
- provision of briefings and guidance to function management on relevant regulatory matters;
- ensuring Risk, CFCC, HR, LCS, CABM and GIA are properly prepared for routine regulatory exams, audits and supervisory inspections, as well as managing the response from the businesses; and
- supporting relevant stakeholders to respond to regulatory questions.
Project/Change Management
- Lead key change programmes and projects for CFCC Advisory, Functions.
- Maintain workplans specific to Functions CFCC Advisory projects / initiatives, and communicate the same to stakeholders in a regular, timely fashion to inform and seek inputs.
- Provide skilled CFCC resources to support project / programme delivery.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct across Standard Chartered Bank.
- Effectively and collaboratively identify, escalate, mitigate, and resolve regulatory and CFCC matters related to businesses.
Key stakeholders
- Senior Management in Risk, CFCC, HR, LCS, CABM and GIA
- CFCC MT, Regional and Country CFCC
- Functions COOs
- Operational Risk
- Internal Audit
Other Responsibilities
- Embed “Here for Good” and Group’s brand and values in Risk, CFCC, HR, LCS, CABM and GIA;
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;
Our Ideal Candidate
- 12+ years of experience in compliance and regulatory risk management.
- Substantial experience in the banking industry and within the Group
- Sharp business acumen (including ability to assess risk and appropriate levels of return), strong leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.
- Ability to collaborate and work dynamically across country, region, business and group stakeholders.
- Understanding of best practice risk management techniques and frameworks.
- Understanding of the key features of relevant laws and regulations relevant to the Group.
- Sound judgement on business practices, regulatory relationship management and reputational risk.
- Personal authority with proven ability to establish relationships and provide strong direction at the most senior levels of the Group and with regulators and other external stakeholders.
Role Specific Technical Competencies
- Experience in compliance and regulatory risk management
- Industry Knowledge
- Inquisitive, Critical Thinking
- Innovative, Entrepreneurship, and Creativity
- Future Ready Leadership and Coaching
- Emotional Intelligence, Empathy, Collaboration and Stakeholder Management
- Process Improvement
- Relationship Management
- Emerging Technologies
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
