• Able to develop,enhance and configure application built on Pega
• Able to develop application using JAVA and Oracle PL/SQL
• Proactively preventing the occurrence of incidents, problems and errors, via the identification, investigation and resolution of client and/or organizational Service Management issues
• Establish and maintain good relationships with clients and other third party vendors.
• Ensure adherence of existing and new processes and process changes for completeness, consistency and conformity to Service Management documentation standards (including naming standards policy guidelines, etc)
• Governance of ITIL disciplines ensuring compliance to industry and internal audit controls are met
• Develop/enhance/maintain front-end and back-end applications using JAVA and Oracle PL/SQL
• Develop/enhance/maintain Pega applications
• Perform application testing and closure of application defects
• Provide production support to users, handle user queries and resolve production issues.
• Provide resolution / workaround to issues and problems reported.
• Liaising with external systems in resolving production issues when necessary.
• Ensure all assigned deliverables are completed on time and to the required level of quality.
Requirement:
1. Have a strong technical skill in JAVA and Oracle PL/SQL
2. A hands-on mentality, stress resistance.
3. Strong analytical & troubleshooting skills
4. Ability to multi-task in a fast-paced environment
5. Aptitude to learn new applications
Singaporean only