Job Description
- Supervise order fulfilment activities in compliance to rating principles as well as operator variations and manage contingency plans for order processing operations
- Execute methods to improve documentation process in accordance to standards, policies and procedures
- Resolve operational shortfall, warehouse operations quality issues and documentation non-conformities
- Supervise operational compliance to service agreements and all revisions plus conduct learning activities on order fulfilment processes and operations
- Supervise order fulfilment activities and meet customers’ requirement and develop mitigating actions / solutions to manage lapses in delivery of logistics services
- Organise and coordinate continuous improvement activities and performance improvement strategies
