Retail Specialist (Marketing and General Management) – Singapore
Would you like to open the doors of opportunities in a global company that is committed to moving money for better? Do you enjoy supporting the Management to grow the business and keep clients happy by launching campaigns and promotions for Western Union stores? Join Western Union as an Assistant to the Retail Operations Manager.
Western Union powers your pursuit.
In this role, you will focus on retail market initiatives rather than day to day operations. The candidate will work as a coordinator with internal and external stakeholders for the retail initiatives to bring more traffic to the branches. You will manage the Branch in-charged at 20% of the time. You will have the important task of providing market information on the locations with good traffic for the business and responsible for the coordination of tasks like branches renovation, launching campaigns as well as promotions for locations. You will suggest operational improvement initiatives to business leaders, ensuring these are both cost-effective and compliant. The ideal candidate will be experienced in some retail management with a keen eye on good locations for heavy footfall.
Role Responsibilities:
· Facilitate collaboration with both internal and external partners to enhance network traffic for business growth.
· Conduct corridor analysis, Product evaluations, and gather consumer feedback to enhance the Western Union Value Proposition.
· Develop and implement Go-To-Market strategies, foster consumer loyalty, and execute promotional campaigns and branded digital initiatives.
· Work alongside ICs to give Market Insights and specific reporting which helps in improving performance.
· Benchmark WU against Competition in terms of Pricing and Product enhancement in Digital and Retail.
Role Requirements:
· Possess a minimum of 3 years of practical experience in the Retail, Remittance, Banking, or Fintech, Telco sectors.
· Hold a recognized degree in Business and Management.
· Demonstrated leadership experience of at least 3 years is required, with an advantage if you have knowledge foreign exchange business.
· Great communicator with attention to detail and have a proactive mindset towards improvement initiatives.
· Demonstrate good coordination and prioritization skills with a strong customer-oriented approach.
· Flexible to work on weekends.
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Benefits
You will also have access to multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your Singapore specific benefits include:
• 18 days holidays
• Birthday Leave
• Wellness Benefits
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
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