Receptionist
• Answer and address incoming phone calls in a timely and polite manner
• Clearly determine the purpose of the call
• Deal with queries and provide correct information
• Forward calls to appropriate person or department
• Take and deliver message accurately and completely
• Update status of the Work Order daily
• Contact customers for collecting daily
• Tidy up item complete by Production in order for customer collection
Accounts Assistant (AR)
• Invoicing – Issue Invoice, Debit Notes, Cash Sales, Delivery Orders
• Answering customer enquire of all Billing related issue.
• To solve e-Invoice submission issue. To avoid late charge and double invoice.
• PO download from customer’s Portal for further reference.
• Filing of sales invoice, DO & PO (If any)
• Scan work order for sales Department (Overseas & Local)
• Updating Billing on DO issue. Ensure All DO issue invoice (Local). Prepare reporting of the update.
• Other ad-hoc duties.
