- Assist FM Manager / Assistant Manager to manage day to day FM operations of accounts
- Ensure fulfilment of scheduled commitments for FM teams.
- Ensure good planning and execution of service schedules.
- Assist in training staff members on proper work processes, operating procedures, equipment servicing, etc., and manage FM engineers’ technical competencies.
- Manage Staff deployment and attendance administration.
- Motivate site staff and ensure safe & conducive work environment.
- Manage customers’ expectation and deliverables, and establish rapport for long term customer relationship.
- Manage onsite vendors and ensure timely and quality work.
- Provides solution proposals to clients for issues encountered onsite.
- Provide support to other FM site Teams for any emergency situation.
- Ensure continuous site improvements in areas of M&E Infrastructure, green initiatives and operational processes.
- Responsible for FM Quotation submission and obtain of Vendor quotation.
- Ensure tool box / daily ops meeting to be conducted c/w MOM
- To provide regular support to update of the Asset Management, Risk Management, Incident Management, Weekly Report, Monthly Report and Quarterly Report
- Review and provide close support to the onsite team to generate the Lifecycle replacement programme, create opportunities to meet sales revenue target
- Any other duties assigned by Manager (FM)
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