• Lead and direct the development and implementation of strategic sales and marketing plans and initiatives to include, but not limited to, interacting with clients and the media, directing solicitation efforts, securing business, operating information management systems, preparing and presenting statistical and performance reports and managing all financial aspects of the operation.
• Partner with the Revenue Management team to include, but not limited to, determining sales pricing strategies, developing rates, establishing group thresholds, determining space utilization policy, deploying competitive data strategies, conducting demand analysis and managing market mix.
• Partner with F&B Department to formulate F&B promotions, generate marketing materials and to manage F&B events.
• Work closely with Hotel’s designated web developer on Hotel’s website changes and to manage guests’ website engagement experience.
• Work alongside Hotel’s designated PR agency for Hotel’s social media content creation and development, and to manage guests’ social media platform engagement experience.
• Utilize and apply current technology and systems effectively.
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
• Recruit, interview and train team members.
• Manage pre-opening critical path and pre-opening, as needed.
• Participate in ownership meetings, as needed.
Qualifications
• Minimally GCE ‘O’ / ‘N’ Level with at least 3 passing subjects.
• Good command of written and spoken in English and Chinese language.
Experience
• At least 10 years of relevant working experience
