Ant Group is a technology company that brings inclusive financial services to the world. Originally established as Alipay in 2004, Ant Financial was officially founded in October 2014 with the mission to “bring the world equal opportunities” by creating an open financial services platform through technology innovation, and to provide consumers and small business with safe and convenient inclusive financial services globally. For more details, please refer to the following link: https://www.antgroup.com/en/
Global Payment Partnership (GPP) is the consolidated front office of Ant Group to face off external financial institutions (banks, payment service provider, card schemes, and other related companies). GPP focuses on financial institution cooperation in SEA/ South Asia and strategic payment transformation initiatives while continuously developing payment product capabilities.
Responsibilities:
- Co-operate with banks, financial institution and partners to enhance Ant Group services on providing payment, collection and other service to e-commerce and other merchants / platforms
- Develop and execute channel partnerships strategy, including identifying and prioritizing potential partners, negotiating and closing partnership deals, and driving revenue growth through partner networks
- Monitor and analyze payment platform metrics to i) ensure top up and payment runs smoothly, ii) provide support when issues arise and come up with relevant solutions to resolve iii) assess and clearly convey issues and tasks to relevant stakeholders
- Coordinate with internal and external stakeholders to plan and execute activities for the new payment initiatives and/or implementations
- Ensure project deliverables (channel integration, and optimisation) are executed with quality and on schedule
- Review process gaps, identify areas for improvement, and drive the top up and payment optimisation
- Proactively act or follow up on outstanding work items to expedite implementations for payment process improvements
Requirements:
- More than 5 years of working experience with 3+ years working in collaboration with financial institution or payment channel industry. Experience in 3rd party payment company/ payment solution in e-commerce platform/ cards scheme/ bank’s payment solution department (payment or merchant acquiring) would be an added advantage
- In-depth understanding on local regulations and compliance regarding payment business and cross-border fund movement in the region
- Ability to maintain high efficiency across different countries in SEA region
- Solid interpersonal skills, logical thinking, and analytical skills
- Able to work under pressure, and adapt quickly to changes
- Proficient in English and Mandarin to communicate with our Mandarin-speaking stakeholders based in China
