Company Background
OUJI (Singapore) Pte Ltd. proudly stands as a vital part of the Whealth Lohmann Group, a multinational force in the fast-moving consumer goods (FMCG) industry, with a global footprint encompassing Europe, Southeast Asia, and Oceania, with a presence in countries such as China, Germany, Singapore, Malaysia, Taiwan, Indonesia, Thailand, Vietnam, Australia, Japan, Korea, and Dubai.
Our unwavering commitment revolves around providing consumers with an extensive array of premium-quality products that cover a broad spectrum of categories, including household care, personal care, and hygiene care. Within the market, our esteemed portfolio boasts a collection of highly regarded brands, including but not limited to Walch, Dynamo, Fab, arFUM, KA, and fresh HY.
There 2 key function of this role will be account management and online content management for the key E-commerce platform. Ideal candidate of this role required to be comfortable working independently, being dynamic and well organised at work. An outgoing person with experience managing E-commerce platforms and portray good relationship management would be great fit for the role.
Job Description
Account Management
- Ensure proper set up of operations in channel management and partnership with key platforms such as Lazada, Shopee, Tik Tok, Qoo10, Ezbuy, Redmart, etc.
- Develop and implement sales & marketing strategies to generate sales revenue with channels and marketplaces.
- Manage reporting of sales and projected sales/margin forecasts.
- Evaluate trends and form meaningful conclusions to facilitate strategic decisions.
- Liaise with e-Commerce partners to build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives.
- Monitor and reply to customer replies appropriately across all online platforms to ensure a reliable and consistent customer experience, aligned with best-practices
Online Content
- Ensure accurate product images and optimised product title/descriptions for our SKUs and campaigns
- Identify content required to provide optimal product information and customer insight
- Responsible for end-to-end e-Commerce performance including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfilment, after-sales service etc.
- Formulate and execute digital marketing demand-generation initiatives including but not limiting to on-site activity, social media, display, eDM, SEO and SEM
- Promotional mechanism (e.g. bundles creation, discounts activation, vouchers etc)
- Conceptualize, ideate and produce digital content ideas which could include writing, photography, videography, design, motion graphics, video editing, photo editing, interviewing, directing, production managing, and LIVE broadcasts.
Job Requirements:
- Degree/Diploma in Sales/Marketing, Business Management or related fields. • Minimum 1 years’ experience in managing e-Commerce business for a brand or relevant experience working with e-commerce platform.
- Demonstrate strong commercial skills and proven key account management experience across e-retailers and marketplaces.
- Demonstrate a general understanding in all aspects of supplier-customer relationship management including supply chain operations, finance, digital marketing and branding.
- Ability to work in fast-paced environment independently and in teams. Passionate about e-Commerce.
- Active and outgoing personalities, must be willing to do livestream and promoting brands/product in front of camera.
Join us on our ambitious journey of expansion across the dynamic Asia-Pacific (APAC) region and beyond. Your expertise will be pivotal in driving our ongoing growth and success. We welcome dedicated professionals eager to make a meaningful impact on our exciting future.
