.Oversee and handle daily outlet functions and manage team to ensure smooth daily operations as per SOP.
.Handle any operation issues relates to product,material ,equipment & investigate complain from customer.
.Prepare excellent levels of internal and external customer service .
.Identify customer needs and respond proactively to all of their concerns.
.Manage all F&B and day to day operations within budgeted guidelines and to the highest standard.
.Drive process improvements across outlet for greater effectiveness and efficiency.
