Job Scope :
- Facilitate sample analysis of returned products from customers, to apply problem solving skills to identify causes of field failure and customer dissatisfaction
- Co-ordinate technical analysis by cross-functional team and communicate to customers
- Support Quality Engineer in product launch and line sustaining
- Work with cross-functional teams to resolve operational quality issues
- SPC trend, analyze and monitor key performance indicators, suggest improvements, and escalate to supervisor/ management as necessary
- Prepare FTQ reports and scrap reports
- Drive and communicate CAPA for 8D reports for internal and external
- Support Quality Improvement projects
- Support PPAP submission
- Support Q-Plan development and planning
- Support Internal and External audit (ISO/IATF 16949, customer audit)
Requirements:
- Diploma or equivalent
- 1 – 2 years of relevant experience
- Knowledge with Quality engineering tools is an added advantage
- Knowledge with SMT / PCBA assembly / Bulk Capacitor fabrication process
- Excellent time management and organizational skills
- Strong analytical problem-solving skills
- Willingness to challenge the status quo and relentlessly drive continuous improvement
- Able to start work immediately or short notice
- Able to perform OT when required
