Purpose of your role
OFX is looking for a candidate to join our Client Due Diligence Team in Singapore. Our Singapore based team works closely with teams in Sydney, London and Toronto to offer a follow-the-sun service model. As a custodian of a critical stage of the client experience with OFX you will work closely with the Corporate and Consumer teams to provide a client due diligence journey.
What you do
Assist with daily onboarding activities for corporate (Small Business, Online Sellers and Medium Business – companies /Trusts) and consumer clients, assist with ongoing due diligence including rescreening, change of beneficial ownership etc., & Fraud Alerts Management (System generated).
- Communicate and enforce compliance and on-boarding requirements to clients
- Develop a good understanding of Corporate entities and AML/CTF on-boarding requirements
- Ensure all Global Compliance requirements are adhered to in line with key operating procedures
- Perform due diligence checks and assessments including KYC collection (involves making calls to clients, requesting KYC information/walking through OFX Terms & Conditions) & analysis
- Perform CDD / ECDD assessments to ensure all new clients meet the compliance requirements.
- Process client ACH/CAD PAD/Direct Debit and regular payment requests
- Promote development and cohesion with key stakeholders in the On-boarding process; Relationship Managers, Sales and Compliance team.
- Identify and prioritise backlogs in our registration process