Job Description
- Working Location: Sungei Kadut
- Working Hours: 6 days, Mon – Fri (9 am – 6 pm)
- Duration: Permanent
Key Responsibilities
- Providing internal support to the Business Development Director.
- Managing customer files, ensuring accurate and up-to-date records.
- Processing and monitoring orders, ensuring timely delivery and customer satisfaction.
- Developing quotes and proposals in line with customer requirements.
- Coordinating the acquisition of samples and marketing materials for customers.
- Monitoring logistics related to orders and ensuring seamless delivery.
- Following up on customer payments and managing invoice and credit files.
- Delivering exceptional customer support and addressing customer complaints promptly and professionally.
- Managing the process for handling returned products from customers.
- Assisting in the creation and development of visit reports.
- Contributing to the oversight of sales, financials, orders, etc.
- Collaborating in the development of forecasts.
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- At least a bachelor's degree in a relevant field.
- Strong communication skills, both verbal and written.
- Adequate organizational skills to manage various tasks efficiently.
- Possess fundamental IT skills, including proficiency with Microsoft Office tools.
- Strong team player qualities and collaborative nature.
- Ability to work independently, think logically, and make informed decisions.
- Flexibility to travel overseas when required.
