POSITION SUMMARY
Overall responsibility is to pioneer into the Greek market to engage and manage relationships with Greek clients or customers. Drive revenue growth by exceeding sales targets and expanding the company's market share in Greece.
SPECIFIC MAJOR RESPONSIBILITIES
· Liaising with the Area Sales Manager regarding sales forecasts and budgets
· Constantly growing & optimizing Existing Clients Revenues (using B/I & KAM) & look out for new Opportunities/Clients at all times
· Establish & retain good relationship with existing and new Clients through regular phone calls/contact
· Prioritize (Segmentation and priority of Clients), estimating and quoting of customers’ RFQ in a timely manner
· Follow-up quote & deal with the Clients through Phone calls
· Ensure Clients Order corresponds 100% to our eventual Sales Orders, e.g. ensure amendment made (if any) and put Orders into action/alert Purchasers
· Prior to invoicing the Await-OK screen must be checked for any deferring quantities or missing prices
· Inform and Clarify with Owners/Vessels of any “offer-items” and / or special items or items which are:
- Out of stock
- Non-returnable
· Update confirm quotation, release Sales Order for order preparation
· Undertaking ad-hoc management projects
· Regular Customer Visits to build rapport
· Train new Sales Personnel joining the Team; usage of ERP System, Process and document flow, the clients
· Exhibit strong leadership capabilities, inspiring and guiding a team of six with enthusiasm and directions
· Possess the ability to motivate team members, foster collaboration, set clear objectives, and drive collective performance towards achieving shared goals within the Greek market.
· Possess strong customer service skills to effectively handle and resolve customer complaints with tact and professionalism
· Fluent in Greek to effectively communicate with and understand the needs of Greek customers
