Job Details
- Full-time position with comprehensive benefits (Annual leave, medical benefits, variable bonuses)
- Monday to Friday 8.30 am-5.30 pm
- Located in the East area; Leading a team of 15 pax
- Reporting to Credit control Director
Key Roles And Responsibilities
- Ensure compliance with company policies and statutory requirements by handling daily credit account duties and maintaining accurate records and systems.
- Lead and manage a team to ensure the fulfillment of day-to-day credit management responsibilities.
- Evaluate the creditworthiness of customers, make timely approvals or rejections, and provide prompt responses.
- Review and update the company's credit policy as necessary to align with changing circumstances.
- Handle incoming calls and assist walk-in guests, addressing their inquiries and concerns professionally.
- Oversee a panel of Collection Agencies and effectively manage their activities.
- Allocate accounts to Collection Agencies based on established guidelines and ensure proper distribution.
- Conduct periodic reviews of Collection Agencies' performance upon the return of accounts.
- Effectively manage all accounts in arrears, implementing appropriate strategies to address outstanding payments.
- Monitor credit accounts regularly and review delinquent accounts, recommending appropriate follow-up actions.
- Engage in negotiations with customers to establish suitable repayment terms and provide assistance regarding payment-related inquiries.
- Perform analysis of the credit portfolio and recommend collection strategies to optimize recovery.
- Actively participate in system upgrades and testing to enhance credit management processes.
- Undertake any additional duties assigned by superiors or management.
Requirements:
- Minimum of 10 years of experience in roles such as credit manager, or similar positions.
- Proficiency in Microsoft Office, particularly MS Excel.
- Familiarity with Dynamics 365 Business Central would be advantageous.
- Strong background in credit management
- Results-oriented and adept at prioritizing tasks to meet deadlines. Demonstrates a strong sense of responsibility and performs well under pressure.
- Possesses excellent analytical and negotiation skills.
- Meticulous and attentive to detail.
- Capable of both leading a team and collaborating effectively as a team member.
- Hands-on approach and a positive attitude.
- Demonstrates good interpersonal skills, attentive listening, and effective communication.
- Displays a high level of initiative and maintains integrity in all actions.
- Customer-oriented personality, focused on delivering excellent service.
How to Apply:
Interested candidates, please submit your updated resume in MSWORD format by using Apply Now button or email to [email protected]
We regret to inform that only shortlisted candidates will be informed.
Align Recruitment Pte Ltd (20C0253)
Tee Siew Mei (Reg No: R1219651)
