Customer Service Officer (Office Hours/ Yishun)
Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.
Trainings are provided/ Fresh Graduates Welcome!
Job Responsibilities
• Provide quality customer service to customers either by telephone or electronically
• Respond and follow up promptly to customer enquiries
• Obtain and evaluate all relevant information to handle enquiries and complaints
• Process orders, forms, applications and requests
• Record details of enquiries and customer interactions including actions taken
• Work effectively with a variety of situations, individual and groups
• Demonstrate effective telephone techniques that meet Quality Assurance standards
Job Requirements:
• GCE ‘O’ Level and above
• Computer literacy (E-mail & MS applications)
• Strong team player
• Self-driven individual with a positive attitude
• Customer-oriented with good interpersonal and communication skills (oral and written)
• Pleasant disposition and personality
• Highly adaptable to a fast-paced and dynamic environment
• Problem analysis and problem-solving skills
JJ Consulting Services
EA Licence No.: 12C6207
Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.
We thank all applicants in advance and regret that only short listed candidates will be notified.
