Our Client, in the Automotive Industry located in Central has opening for Customer Service Advisor.
- Incentives
- MNC Company
- Variable Bonus
- OT Claimable
Responsibilities:
- Responsible for daily intake of cars for servicing.
- Ensuring and upholding the service image at all times.
- Assisting in achieving higher service levels through various action plans constantly implemented.
- Assisting a group of front counter staff and maintaining their team spirits and positive thinking and teamwork.
- Ensuring administration work is done promptly, warranty claims, internal accounts, WIP reports, cash debtors, monthly target of VOC scores, etc.
- Perform invoice closing.
- Preparation of quotation when required.
- Provide excellent customer service to customers.
- Actively deliver good results from VOC survey with strong response rate and promoter scores.
Requirements:
- At least 3 – 4 years of working experience in a relevant field;
- Minimum NITEC in Light Vehicles or Diploma in any discipline (preferably in Engineering)
- Must have a valid Class 3 driving licence
- Candidate to have experience in Customer Service Roles
- Possesses sound technical knowledge of cars will be an added advantage
- Candidates who have prior experience in Automobile industry will have an added advantage
Qualified or interested candidates, kindly apply to us in
the FOLLOWING FORMAT to facilitate the short listing process;
Attachment of CV’s in MSWORD FORMAT
Resumes please INCLUDE:
- Personal Particulars
- Education background
- Work experiences in point forms
- All Reasons for leaving
- Current and Expected salary
- Date of availability / Notice Period
**We regret that only shortlisted candidates would be notified.
Your Profile will be kept in our database for more career opportunities.
We wish you all the best in your job search.
Chia Kim Wai Terry
Reg No: R23111838
EA No: 19C9570
