Job Description
- Industry/ Organization Type: Manufacturing
- Position Title: Customer Service Operator (Work From Home)
- Working Location: Remote
- Working Hours: 5.25 days (Monday to Friday, 9 AM – 6 PM, Alternate Saturday 9 AM – 1 PM)
- Salary Package: Basic Salary up to $3,000 + AWS + Variable Bonus
- Duration: Permanent
Key Responsibilities
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests and Sale Executives are properly informed of any request.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Build and maintain good relationships with clients!
- Any other ad-hoc duties as assigned.
APPLY NOW!!!
- Diploma/Degree in Business Administration/Marketing/Sales or any related field
- Minimum 1 year of customer service experience is required
- Previous experience in a call centre environment is preferred
- Excellent communication skills, both written and verbal
Kindly apply through ANY of the following methods:
- Submit your application by clicking the APPLY button;
- Email your resume to Job(at)anradus.com.sg. Kindly indicate #65775 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781
