Job Description
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Responsibilities
- Serve as the main point of contact in all matters related to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Generate progress reports for clients and sales mangers within the organization
- Ensure clients receive services that are within their budget and meet their needs
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
Requirements
- Diploma and Degree holders
- Excellent communications, negotiation and presentations skills
- Good organization skills, attention to details and multi-tasking.
- Proven track record in sales
- Able to work under pressure
- Able to work as a team preferred
- We welcome fresh graduate and career converter who has a strong interest in technology sales as a career
