The position is responsible for maintaining administrative duties for Retail Store and ensure Retail store is smoothly run and neatly maintained.
Primary Responsibilities
- To work closely with Boutique Manager and Assistant Boutique Manager to ensure all backend work process flow is maintained and support Boutique’s operations
- To generate and compile monthly sales reports for BM/ABM review
- To generate and compile bi-weekly Raffles Boutique Rev Pro reports for BM/ABM
- To generate and compile monthly consignor reports and to liaise any discrepancies with respective vendors
- To generate monthly consignor invoices and payment requisition
- To manage Material Control (MC) for all Purchase Orders (PO), Purchase Request, stock transfer and to inform and ensure BM/ABM authorise accordingly to ensure next level process
- To be the POS champion for retail with the creation of new items, amendment and update of retail prices
- To monitor and review consignor agreement and contract and various brand’s sales agreement
- To ensure travel agent, travel guides agreements are endorsed for commission pay out and ensuring payment is duly paid out to the agents upon approval by Hotel Manager
- To support and ensure monthly stock take process and submission to various department for further process and follow up tasks
- To work closely with the Retail Leader reporting to the Retail Operation Executive.
- To work closely with all internal departments, fostering positive and long-term oriented good relationships with all colleagues.
- To maximize revenue for the company by stringent cost/expense control and following set financial procedures.
Candidate's Profile
Knowledge and Experience
- Minimum ‘O’ Level and above.
- Minimum of 2 year of relevant experience in Retail Administrative.
- Experience in order processing and ordering, invoice control.
Competencies
- Has good initiative under dynamic environment.
- Self-motivated and energetic, confidently able to give suggestions and resolve problems.
- Communication skills in English spoken/written.
- Supporting operations is a must.
- Interpersonal skills well developed with guests, employees, management.
- Ability to work independently, effectively, reliable and self-directed.
- Good presentation and influencing skills.
- Multicultural awareness and able to work with people from diverse cultures.
- Flexible and able to embrace and respond to change effectively.
- Strong business acumen and knowledge about local gourmet market trends
- Sense of urgency.
- Loyalty and transparency.
Benefits of Joining Raffles Hotel Singapore
- 5-day Work Week.
- Duty Meals are provided.
- Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
- Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
- Medical and Wellness Benefit.
- Comprehensive Insurance Coverage.
- Local/Overseas Career Development & Growth Opportunities.
- Holistic Learning and Development Opportunities.
