COMPANY DESCRIPTION
Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.
THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.
Together, as ONETHK – Empowering the Community.
RESPONSIBILITIES
- Time Management & Service Quality
- Assist clients in boarding/alighting from the vehicle (bus) in line with clients’ needs, operating wheelchair lift or other mobility devices where necessary.
- Administer safety procedures for clients before and during transportation to ensure safe and secure bus environment.
- Provide quality interaction/transport experiences to clients.
- Escort clients to and from the vehicle, clients’ doorsteps, and/or throughout clients’ appointments depending on services requirements.
- Provide escort and/or transport services for seniors from their residence, to hospitals for medical appointments (i.e. setting of payment, scheduling of future appointments, collection of medicine at pharmacy)
- Promote safety and comfort for seniors by interacting with them while waiting for transport during appointments (i.e. handling wheelchair)
- Provide social monitoring and follow escalation protocol.
- Able to multi-task and is focused in coordinating the tasks on hand to ensure deliverables are met to client satisfaction
Vocational Licence
OTHER INFORMATION5 days workweek
Please note that your application will be sent to and reviewed by the direct employer - Thye Hua Kwan Moral Charities
