The Opportunity
- Adecco is partnering with a Technology Multinational Corporation company to search for an IT Operations Coordinator
- Focus: IT Coordinator / PMO experience/ ITSM
- Office location: Singapore (Central)
- 5 days’ work – Office hours
The Talent
- 1-3 years of IT Coordinator / PMO experience
- Documentation and basic understanding of system landscape
- Cloud architecture and software development methodology knowledge.
- IT admin / cloud infrastructure skills
- Strong knowledge of ITSM (Incident / change Management)
The Job
- Service Management Framework Design and Implementation - Manages IT operations task for Contact Centre.
- Create the operations and maintenance schedule for the systems.
- Helps co-ordinate with the teams to perform their operational activities.
- Prepare relevant system reportsfor internal and external stakeholders.
- Collaborates with managers to set procedures, policies, and processes.
- Identifies ways to decrease expenses and improve system efficiency.
- Handles system related co-ordinations, maintenance activities, reporting and documentation.
- Handle change management activities related to systems and created SOPs along with the tech team and maintain them.
Next Step
- We could contact you in the soonest time if you directly send your resume to: [email protected]
- Email Topic: Apply: IT Operations Coordinator
- We regret to inform that only shortlisted candidates will be contacted
Ling Kai Hoe
EA Licence Number: 91C2918
Personnel Registration Number: R22106166
