· Candidates should have 5+ years experience in application support activity.
· ITIL certification.
· Good understanding of Capital Markets Domain and Exposure to Capital Market FO/BO systems
· Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)
· Should be able to do
- SLA & KPI management, client communication & interaction
- Predictive analysis, consulting, escalation management
- Risk analysis and project execution
· Appetite for continuous improvement and automation.
· Strong knowledge in XML,unix script, SQL, PL/SQL, MQ, CFT and Control-M.
· Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
· Excellent communication and interpersonal skills.
· Strong analytical and troubleshooting skills.
· Ability to work well under pressure.
· Autonomous, self motivated and excellent team player.
· Strong perseverance and diligence towards attaining goals and effective time management.
