Employee Discounts
Attractive Incentives and Benefits
Career Progression
Your main duties will be:
-Lead and keep a high level of motivation within the department.
-Guarantee the adequate induction and follow up on training for new team members.
-Assist in the development and retention of an effective team.
-To get involved in performance management of sales assistants (I.e. sickness/ absence, lateness, returns to work, etc)
-To ensure a high level of customer service is offered in the store.
-Monitor and support customer service action plans.
-Solve and manage customer issues as they arise and refer to the senior management team when necessary.
-Understand and reinforce the company return policy.
-To support customer service with product knowledge and awareness of New arrivals, Replenishment of best seller & Offering alternatives
-Plan the daily planners in advance ensuring that the following areas are covered at all times.
-Managing and motivating the team to increase sales and ensure efficiency.
-Aware of the daily and monthly budgets to meet and exceed them.
-Communicate with the management team on a daily basis with information regarding personnel, product and procedures.
-Ensure standards are maintained during the day and at closings.
-Ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an incident happens.
-To be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.
Ideal candidate:
-At least 5 years working experience in the retail operations.
-Ability to motivate employees to achieve sales quotas.
-Strong leadership and man management skills.
-Knows how to drive sales and can provide examples.
Interested candidate please send your resume to 81254460 directly for faster response!
