About Joven Electric (S) Pte Ltd
Established in 1983 in Malaysia, Joven Electric was the 1st Malaysian electric water heater manufacturer.
Our vision is to be the top water heater brand in Asia, offering a wide range of lifestyle appliances with innovative features that matter most to families.
Our presence in Singapore was established in 1995, and we are located at Blk 10 Ubi Crescent, Ubi Techpark.
For more information on our company and products, please visit: https://jovenelectric.com
We have a job opening for a Marketing (Admin)
Position Overview
We are seeking a talented and motivated Marketing (Admin) Specialist to join our team. This position requires a candidate with a background in marketing strategy and implementation, coupled with excellent customer service skills. The successful candidate will play a crucial role in enhancing our brand presence and ensuring unparalleled customer satisfaction.
Role & Responsibilities
- Develop and execute comprehensive marketing strategies to drive brand awareness and customer acquisition.
- Create compelling content for various channels, including ecommerce, social media, email campaigns, and website updates.
- Analyze market trends and customer behavior to identify opportunities for growth.
- Provide exceptional customer service through various channels, including phone, email, and live chat.
- Resolve customer inquiries, concerns, and issues promptly and professionally.
Requirements
- Familiar with all social media platforms (i.e. Facebook, Instagram, Google, Tiktok)
- Strong interpersonal skills to handle user
- Able to work independently and teamwork player
- Exceptional written and verbal communication skills.
- Strong problem-solving abilities with a customer-centric mindset.
Other Information
◾️Working hours: 0830 to 1730hrs (Mon-Fri), 0830 to 1230hours (alternate Sat), no OT
◾️13 months pay
◾️Monthly Remuneration: basic salary (depends on experience) + transport allowance ($100) + variable allowance (depends on performance)
◾️Annual leave: 10 days (increases by 2 days for every 2 years of employment)
◾️Medical coverage: up to $150 per year for medical reimbursement
◾️Probation: 1 month
