The Opportunity
- Adecco is partnering our client, one of the world's largest tech organizations
- We are looking for a Product Operation Specialist (Thai/Vietnamese Speaking)
- The role will start out as a contract
- Candidates who are immediately available/ able to start work within short notice will be preferred
The Talent
- Fluent in Thai or Vietnamese to deal with stakeholders in the particular region
- 5+ years of experience in project management, with a track record of successfully leading and delivering complex projects on time and with high quality.
- 5+ years of experience in client-facing communications, with a proven ability to build and maintain strong relationships with clients and stakeholders.
- Experience working across different cross-functional teams, with a proven ability to collaborate and communicate effectively with stakeholders from various departments and backgrounds.
- Experience with A/B testing or qualitative testing (surveys, interviews), with a proven ability to design and execute experiments that drive product improvements and inform data-driven decisions.
- Demonstrated ability to remain calm and composed under pressure, and effectively manage multiple responsibilities and tasks across various scales of magnitude while maintaining exceptional quality standards.
- Previous tech company experience is a plus.
Job Description
- Collaborate with internal teams to develop comprehensive test plans and strategies, including establishing clear exit criteria and success metrics.
- Own the operational execution of testing workflows, including recruitment outreach, test QA, and performance tracking across multiple projects.
- Translate onboarding guides, feedback surveys, and email communications from English to Thai/Vietnamese to ensure effective communication with testing participants.
- Lead 1:1 feedback calls with testing participants when applicable to gather valuable insights and feedback.
- Monitor and troubleshoot the progress of tests to ensure overall program quality and consistency.
- Identify and prioritize product issues and bugs, and quickly triage them to the relevant stakeholders for resolution in a timely manner, so that testing participants are unblocked and able to continue their work without interruption.
- Proactively communicate with cross-functional teams to provide timely updates and status reports on testing progress.
- Compile test learnings and insights into a final readout to inform product development decisions and influence next steps for the product team.
Next Step
- Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
- Send your resume to [email protected]
- All shortlisted candidates will be contacted
Liu XinYang
EA Licence Number: 91C2918
Personnel Registration Number: R1988872
