Consultant, Qualitative

Consultant Client Service, Insights, Singapore

Kantar is the world’s leading evidence-based insights and consulting company and this role is responsible for ensuring brilliant project delivery which involves being able to conceptualize, design and implement custom insights project end to end working along with a team to delight clients.

With a strong grounding in qualitative techniques you should be comfortable working with different data sources to expertly bring a point of view to clients. We are also passionate about cultivating talent and as a Consultant you will have a role to play in upskilling people through on the job training and guidance.

A critical success factor in this role will be demonstration of curiosity along with the ability to multi task and a strong growth mindset.

Experience and capabilities:

Role Requirements

Capabilities

PREFERENCE: Create Client Impact

Cultivating strong relationships by consistently meeting and exceeding client expectations

• Proactivity in handling day to day client relationship
• Excellent active listening and communication skills and ability to handle and resolve client queries with minimal guidance
• Confidence in developing and communicating a PoV

PERFORMANCE: Deploy expertise

Taking ownership of quality and timely project delivery

• Consistent track record in designing and delivering qualitative projects (at least 5 – demonstrated ability)
• Experienced in a range of research techniques and models and keen to learn more
• Creative thinking and eager to experiment and learn
• Able to translate the what (data) into so what (takeaways and insights) that address clients’ briefs
• High quality story-telling that addresses client brief and scope sold

PEOPLE: Inspire talent

Working closely and seamlessly with others in the business

• Hands on end to end project delivery experience
• Collaborative and can work well with a team of senior and junior people as part of wider project teams
• Able to transfer technical skills to juniors (project execution training)

PROFIT: Commercial acumen

Supporting new business efforts and ensuring project efficiencies

• Organized and discipline in time management
• Plan and handle project progress and adapt as required to deliver projects on schedule and on budget
• Hunger and passion to be involved in and contribute to new pitches

Desired Outcomes:

1. Ensure all deliverables meet client needs and generate strong insight and impact for clients business
2. Work/Lead Associates and Senior Associates to ensure quality and timely delivery, and help train new members to the team
3. Help other team members to ensure projects are set up accurately, ensuring best practices are adhered to and instructing methods to improve effectiveness and efficiency, while helping them to ensure they understand the key elements of research and methodologies
4. Maintain relationship with key clients on day to day basis
5. Build strong relationships and deliver to account responsibilities sufficiently to retain clients and maintain existing business

At Kantar we believe in

Always getting better

Challenging ourselves to continually improve, develop and grow

Working on small steps that can add up to a

big change

Asking every day – “What worked well, and how could we make it better?”

Making today count

Delivering real impact, at pace

Thinking ‘Are we making valuable contributions?’ at every interaction

Making decisions quickly

Winning together

Inspiring and challenging each other to set the standard commercially

Using the power of Kantar to bring value for everyone

Being proud and celebrating our achievements

We have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion, and creativity to encourage new thinking and craft the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and encouraging working environment where people feel included, accepted, and are allowed to thrive in a space where their mental health and well-being is taken into consideration.

We want to create a more varied community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.