Job Description:
- Responsible to coordinate on customers' collection schedule
- Contact and follow up with customers for payments and overdue payments via call and text
- Monitor and ensure overdue payments are paid promptly
- To conduct checks and monitor the number of collections received
- Generate and send the statement of account, tax invoice and reminder via letter / email to customers
- Handle customer enquiries relating to payment and invoice issues via phone and mail communication
- Monitor and follow up in account receivable report weekly and ad-hoc report
- Attend and handle dispute and litigation
- Prepare for application of customer’s Giro and submit Giro to bank
- To prepare and handle leasing and sales documentation support including preparing leasing agreement
- To handle walk-in and telephone calls on customer queries
- Manage and update customers' data in the system
- Any other ad hoc matters
Requirements:
- Preferably with relevant experience in credit collection
- Basic accounting knowledge
- Self-driven, self-motivated and able to work independently
- Good communication and interpersonal skill
- Good knowledge in using MS Excel and Words
- Fast learner who is able to multi-tasks
