Job Description:
- Maintain expert level of product knowledge;
- Listen, understand and convey customer requirements;
- Maintain professional business relationships with customer;
- Travel to project sites to perform start-up, integration and training services;
- Responsible for equipment installation, commissioning, service, and maintenance, quickly and effectively handle sudden failures of customer site machines;
- Cooperate with the R&D team to complete the relevant testing and verification of the equipment;
- Provide status of ongoing project and future projects;
- Design and implementation of equipment renovation scheme;
Job Requirements:
- Candidate must possess at least Diploma/Degree/Master of Engineering in electrical, automation, optics, etc.
- At least 3 years of working experience in maintenance and commissioning of automation equipment or laser processing equipment, and installation and commissioning, capable of handling equipment failures independently and quickly;
- Proficient usage of Excel, JMP and other analysis software;
- Good communication skills, careful and rigorous, patient, responsible, and good teamwork;
- Proficiency in Mandarin (Speaking, reading, writing and translation) in order to build and maintain professional business relationships with Chinese speaking customers.
- Willing to travel overseas when required, Overseas Business Travel Allowance will be provided
