Responsibilities:
- Primary technical lead for Microsoft Azure AD.
- Implement and monitor security best practices on the Azure/Windows 10/Office 365 infrastructure to comply with industry-standard frameworks and policies.
- Provide recommendations and suggestions on areas for improvement
- Troubleshoot cloud, network, and infrastructure-related problems.
- Act as primary liaison with externally managed service providers to ensure the helpdesk ticketing system is working efficiently and meeting the needs of the organization. Respond to other helpdesk requests not directed to MSP by performing on-site/remote support as needed.
- Assist with the development of plans for technology and cybersecurity user training in partnership with the Director of IT
- Provide immediate support to the Director of IT to work on special projects as assigned
- Maintain the department’s assets and software inventory
- Create and maintain systems documentation and user guides
- Install, maintain, repair, and replace IT hardware and software
- Manage the technology orientation process of new employees
- Provide support to the Communications Team infrastructure by acting as a technical resource/additional administrator on the WordPress website, Engaging Networks CRM, and Salesforce platforms
- Maintain current knowledge of the latest technology and cybersecurity trends
- Perform other duties and functions as assigned
Responsibilities:
· At least 8+ years of technical experience in implementing Microsoft technology projects and 4-5 years working on Microsoft Azure technologies.
· Good hands-on Object-Oriented Development (OOD\OOP) and Service Oriented Architectures (SOA).
· Experience in event-driven, microservices, and server-less architectures.
· Proven experience building scalable and fault-tolerant software using Microsoft technologies.
· Able to identify functional/technical issues and take ownership to close them or seek escalation.
· Possesses a "track record" of successful completion of assignments.
· Excellent verbal and written communication skills.
