Responsibilities:
·Plan, execute, monitor, and assist in the installation and ongoing support and maintenance of all hardware, software, and networks in project delivery
·Conduct root cause analysis & implement pro-active measures
·Responsible for supporting operational systems satisfying contractual Service Level Agreement
·Perform and manage routine preventive maintenance and operational activities promptly and effectively
·Perform troubleshooting and fault rectification
·Provide up-to-date project documentation and reports
·Diagnose and rectify technical issues
·Perform standby duties if required
Requirements:
·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)
·Strong troubleshooting skills and analytical mind with problem-solving aptitude
· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
·Pro-active, dynamic and with good analytical/conceptual thinking
·Able to work independently as well as in a team and good interpersonal skills
·Good Working knowledge with VPN, firewall appliances would be an advantage
·Good working knowledge with routers, switches would be an advantage
·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices
•Experience in hardening of OS, system, and network equipment
•Experience in Patch Management
•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web, or App Server etc.
·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.
