- Ensure excellent customer service and promptly address concerns or complaints.
- Oversee day-to-day operations and monitor inventory levels.
- Assist in budgeting, financial planning, and control of costs.
- Place orders for food, beverages, and supplies while managing inventory.
- Ensure food quality and presentation meet established standards.
- Monitor cleanliness and sanitation in the restaurant.
- Enforce health and safety regulations and ensure overall compliance.
- Provide ongoing training to staff on service standards and procedures.
- Address issues that arise during the shift promptly.
- Maintain open communication with management and staff.
- Assist in developing and implementing marketing strategies.
- Use and manage POS systems and stay updated on industry trends.
- Foster a positive and collaborative work environment.
- Work closely with other managers and staff to achieve business goals.