Key Responsibilities
1. Solution Definition and Delivery
a. Help the business user to articulate their business requirements in a structured manner.
b. Translate these business objectives into an architectural approach and solution, in terms of:
i. Business and process architecture
ii. Technology architecture (application, infrastructure, and security)
c. Define practical roadmap considering business, technical and delivery constraints.
d. Identify operations impact of the solution and liaise with operations to define the appropriate operating model.
e. Address all business challenges from a Technology & Operations perspective and ensure proposed solutions address issues with business, operations, technology, compliance any other impacted business units.
f. Improve existing approaches and/or develop new approaches to achieving improvement.
g. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.
h. Lead the solution definition work-stream during implementation, to ensure the integrity of the business solutions is maintained.
i. Manage technology roadmap once the various projects have started to monitor the deviation to the roadmap and architecture and plan the remediation accordingly with the various project teams.
2. Stakeholder Relationship Management
a. Acts as a single point of contact for all domain specific improvements and challenges
b. Supports effective business change by building relationships with and between development teams, business analysts, testing teams and operational business partners.
c. Provides well-informed advice, typically within a specific domain specialism, ensuring that it is properly understood and appropriately exploited, to enhance the effectiveness of significant activities.
d. Anticipates customer needs; responds to and follows through on customer enquiries, requests, and issues to complete resolution or satisfaction in a timely manner.
Must Have
a. Banking Architecture skills across Retail and Wholesale business domains. It encompasses but is not limited to: core banking, payments, trades, cards, branches systems, ATM, Loyalty, internet and mobile banking, reporting and MIS.
b. Domain expertise with an excellent awareness of the various front-end and back-end systems and processes
c. Heterogeneous technology platform knowledge such as AS400, Mainframe, open systems (Unix, Java, Microsoft), MQ.
d. Excellent communication and presentations skills to C-level, with the ability to synthetize and simplify technology solutions and challenges.
e. Ability to communicate effectively with technology and operations staff.
f. Bachelor’s degree in engineering/ business/ finance or equivalent
Good to have
a. IT Strategy consulting experience will be an added advantage.
b. Experience with banks and/or leading innovative technology organizations
c. Experience in managing and working with vendors to deliver projects is an added advantage.
d. Experience in managing and working in Cards / Loyalty platform covering issuing, acquiring, loyalty, card management, unsecured loans, General ledger and others.
