The Position
We are seeking a highly skilled and versatile individual to join our team as an Engagement Specialist. In this role, you will be responsible for various tasks related to engaging visitors in our Digital Workplace booths, handling internal social media activities, support local/regional IT colleagues, providing onsite trainings on end-user technology, among other things.
Task & Responsibilities
Digital Workplace events:
- Demonstrate product features, benefits, and use cases to generate interest and promote the brand.
- Engage with visitors, explain products/services, and answer their questions, representing Digital Workplace on onsite events.
- Local/Regional GTU support:
- Demonstrate product features, benefits, and use cases to generate interest and promote the brand.
- Engage with local/regional GTU colleagues to understand paint points from each site to translate into the DWP team.
Requirements
- Bachelor's degree in a relevant field or equivalent practical experience.
- Minimum 5 years related experience in digital engagement
- Strong knowledge and experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps, Viva Engage, Whiteboard …etc)
- Excellent written and verbal communication skills in English
- Strong presentation and facilitation skills for hosting online learning sessions and onsite trainings.
- Outgoing personality with excellent interpersonal skills for engaging visitors in Digital Workplace Events.
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
