Overview
As a Network Engineer for our client, you will support and maintain infrastructure operations; monitors infrastructure performance and resolution of technical problems. You will lead high impact projects, prioritizes and assigns tasks to ensure that team’s resources are used effectively and that infrastructure projects are implemented in accordance with plans and budgets. You will identify and resolve highly complex or specialized issues that may require the establishment of new techniques and processes. You will anticipate internal and/or external business challenges and/or regulatory issues; recommends improvements. You are required to be on standby with on-call availability with varied shifts including nights, weekends and holidays. You apply a critical and analytical approach to resolving technical problems. You work well with your team and guide them to ensure infrastructure projects are well implemented.
Role and Responsibilities
- Assist with infrastructure planning and design
- Assist with the planning and design of infrastructure systems
- Assist with the documentation of infrastructure design and planning activities and decisions Support infrastructure operations
- Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
- Align infrastructure operations with agreed service agreement standards Maintain infrastructure
- Perform activities related to ongoing maintenance of infrastructure
- Assist with the implementation of agreed infrastructure changes and maintenance routines Optimise infrastructure performance
- Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
- Participate in infrastructure development activities
- Assist with infrastructure testing and implementation
- Gather performance and data usage statistics for capacity planning and reporting
- Assist with piloting of new tools, technologies, and/or processes
Resolve incidents
• Perform problem/issue identification and resolution
• Assist with simulation of user problems to resolve operating difficulties
• Follow up with users to ensure problem has been resolved
• Recommend system modifications to reduce user problems
Requirements
- At least 5-6 years' of experience in the Network Management and Support Services
- Strong knowledge and experience in supporting Cisco Switch, Cisco Router, Fortigate Firewall, Palo Alto Firewall, ClearPass NAC, F5 VPN, IPS, WLC, Access Point and VSS/VLAN Architectures.
- Strong knowledge in routing protocols; Eg. RIP, OSPF, IS-IS, EGP, EIGRP
- Network Support in the areas of wireless, wired, VPN
- CCNA/CCNP/CCNE Network certifications(either one) is a MUST HAVE
Khaty Zainal
EA R22111204
