- Handling and checking of LC (letter of credit)
- Updating of data into Client’s system
- Work closely with overseas agents/office, various Loaders / co-loaders, vendors, and warehouse
- Arrange timely collections / Dispatch according to customer’s request.
- Responsible for tracking of goods en-route or any problem arise and forward information or pre-alerts to customers.
- Ensure timely billing and accuracy of the invoices.
- Attend and respond to customers’ inquiries.
- Foster and maintain customer relationships to their fullest.
- Arranging cargo insurance and all other types of Shipping documents
- Liaise, coordinate and respond to meet customer’s shipping requirements
- Handling customer issues and feedbacks
- Interact with dispatch for shipping arrangements
- Performs any other task as instructed by section manager.
Requirements
- Minimum GCE 'O' Level / Diploma
- Meticulous to details
- Able to commence within short notice or immediately
- Preferable candidate with at least 1 year of relevant shipping experience
- Knowledge of LC application and negotiation
- Independent with good communication skills
- Fast learner and able to work under pressure
- Customer Service oriented
- Fresh candidates with a strong interest in shipping may apply
