Job Description
- Industry/ Organization Type: IT Solution Provider
- Position Title: IT Desktop Support Engineer
- Working Location: Ubi
- Working Hours: Monday – Friday, 9 am – 6 pm
- Salary Package: Up to $4,000 + VB
- Duration: Permanent
Key Responsibilities
- Management of asset services, including hardware and desk-side support services.
- Coordination and management of 3rd party vendor support services.
- Maintenance of the assets database, ensuring accuracy and quality of data, and correcting any errors within an agreed time frame.
- Management of relationships between users and assets, correcting any inconsistencies within the requested time frame.
- Receipt and support of goods from third-party hardware suppliers.
- Performance of regular checks on assets and reporting on data quality.
- Management of PC disposal with third parties to minimize financial risks.
- Management of PC ordering forecasts for the country, including monitoring orders and deliveries.
- Maintenance of an end-user support knowledgebase.
- Provision of on-site support to maintain a close relationship with end-users.
- Management of various IT devices used in the client environment.
- Coordination with 3rd party suppliers, including escorting them during services.
- Reporting any service non-compliance and issues to client IT.
- Extended support such as storage and dispatching across client sites, disaster recovery plan support, and process PC support in client plants.
- Datacenter support including maintaining rack layout and cabling information, physical devices hardware inventory list, and providing escort services when other suppliers require access to client racks.
- Perform special services such as supporting events, sales force annual meetings, special support for projects, and any other reasonable requests from the client.
APPLY NOW!!!
- Minimum NITEC in Information Technology/Computer Science with at least 1 year of experience in a relevant field
- Proficient in Microsoft software applications
- Strong understanding of user desktop administration
Kindly apply through ANY of the following methods:
- Submit your application by clicking the APPLY button;
- Email your resume to Job(at)anradus.com.sg. Kindly indicate #65860 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114
